Smstourandtravels.com | Cancellation Policy

At Smstourandtravels.com, we understand that plans can change. To ensure a smooth process for all our customers, we offer the following cancellation policy for airport taxi and city rides:

• Cancellation Deadline: Cancellations must be made at least 24 hours prior to the scheduled booking date and time to avoid charges.
• No Cancellation Fee: If you cancel within the 24-hour window, there are no fees, and your booking amount will be fully refunded (if prepaid).
• Late Cancellations: For cancellations made less than 24 hours before the booking time, a cancellation fee may apply. The fee amount varies based on the ride type and location.
• No-Show Policy: If the passenger fails to show up at the designated pick-up point without prior notice, the full ride amount will be charged.
• Modification Policy: Ride modifications (e.g., changes in time or destination) are subject to availability and must also be requested at least 12 hours in advance.

For cancellations or modifications, please contact us via phone at +91-9454931034 , email, or through our Contact Us page. We strive to make your experience hassle-free and transparent!